Shipping policy
Shipping Policy
Thank you for shopping with Eastern Tide Apparel! We want to ensure your shopping experience is smooth and straightforward, and we are committed to getting your order to you as quickly as possible. Please read our shipping policy below for details on processing, delivery, and third-party shipments.
Order Processing
- All orders are confirmed and processed within 1 to 3 business days of purchase.
- You will receive an email notification with your tracking number once your order has been shipped.
Shipping & Delivery
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Estimated Delivery Time: We strive to deliver all products within 5 to 7 business days from the date your order is processed.
- Note: Delivery times may vary depending on your location and the availability of the items.
- Third-Party Shipping: Please note that some of our products are shipped and packaged directly through a third-party supplier. This may result in slightly longer shipping times for certain items. We will provide you with tracking information once your order has shipped.
Shipping Methods & Rates
- We offer a variety of shipping methods based on your location. Shipping rates will be calculated at checkout.
- Domestic Orders: We primarily offer standard shipping within the United States and ship via [ USPS, UPS, FedEx].
- International Orders: Shipping rates for international orders will be calculated at checkout.
Order Status & Tracking
- Once your order is processed, you will receive an email with a tracking number so you can monitor your shipment’s progress.
- If you have any issues with tracking or delivery, please don’t hesitate to contact our customer service team.
Shipping Delays
- Delays: While we do our best to ensure timely delivery, shipping times may occasionally be affected by factors beyond our control (e.g., weather, high-demand periods, or issues with our third-party suppliers). If your order is delayed, we will notify you as soon as possible and update you with any new estimated delivery times.
- If you experience any issues with your delivery, please contact us at support@easterntideapparel.com, and we will assist you in resolving the matter.
Important Notes
- Address Accuracy: Please ensure that your shipping address is correct before placing your order. We are not responsible for lost packages due to incorrect or incomplete addresses.
- Multiple Shipments: In cases where products are shipped from different suppliers, you may receive separate packages. Please allow additional time for the other items to arrive.
Contact Us
If you have any questions or concerns about your order or delivery, please feel free to reach out to us:
📧 Email: support@easterntideapparel.com
🌐 Website: www.easterntideapparel.com